Terms & Conditions

Introduction

Welcome to Allure Luxury Chauffeurs. By using our website and booking our wedding car hire services, you agree to abide by the terms and conditions outlined below. Please read these terms carefully before proceeding with your booking.

Introduction

Definitions

Client: The individual or entity booking the service.

Company: Allure Luxury Chauffeurs, the provider of the wedding car hire services.
Service: The wedding car hire service offered by Allure Luxury Chauffeurs.

Definitions

Client: The individual or entity booking the service.

Company: Allure Luxury Chauffeurs, the provider of the wedding car hire services.
Service: The wedding car hire service offered by Allure Luxury Chauffeurs.

Booking and Payments

Booking Confirmation: A booking is only confirmed upon receipt of the required deposit or full payment as specified during the booking process.

Payment Terms: Payment can be made via credit card, debit card, bank transfer, or other methods accepted by the website.
Deposit: A non-refundable deposit of 30% is required to secure your booking.
Balance Payment: The remaining balance must be paid no later than 14 days before the event. Failure to do so may result in cancellation.
Cancellation: Cancellations must be made in writing. Refunds, if applicable, will follow our refund policy (see Section 8).

Booking and Payments

Booking Confirmation: A booking is only confirmed upon receipt of the required deposit or full payment as specified during the booking process.

Payment Terms: Payment can be made via credit card, debit card, bank transfer, or other methods accepted by the website.
Deposit: A non-refundable deposit of 30% is required to secure your booking.
Balance Payment: The remaining balance must be paid no later than 14 days before the event. Failure to do so may result in cancellation.
Cancellation: Cancellations must be made in writing. Refunds, if applicable, will follow our refund policy (see Section 8).

Use of Services

Purpose: Our vehicles are exclusively hired for weddings, formal events, airport transfers, or agreed-upon custom experiences.

Vehicle Condition: The client is responsible for ensuring the vehicle is treated with care. Any damage caused by misuse will result in additional charges.
Alcohol and Smoking: Alcohol consumption is permitted under certain conditions, but smoking is strictly prohibited in all vehicles.

Use of Services

Purpose: Our vehicles are exclusively hired for weddings, formal events, airport transfers, or agreed-upon custom experiences.

Vehicle Condition: The client is responsible for ensuring the vehicle is treated with care. Any damage caused by misuse will result in additional charges.
Alcohol and Smoking: Alcohol consumption is permitted under certain conditions, but smoking is strictly prohibited in all vehicles.

Timeliness

Arrival and Departure: Allure Luxury Hire will ensure vehicles arrive at the designated location on time. However, we will not be liable for delays caused by traffic, weather, or unforeseen circumstances beyond our control.

Client Responsibility: Clients must ensure readiness at the agreed pickup time to avoid delays.

Timeliness

Arrival and Departure: Allure Luxury Hire will ensure vehicles arrive at the designated location on time. However, we will not be liable for delays caused by traffic, weather, or unforeseen circumstances beyond our control.

Client Responsibility: Clients must ensure readiness at the agreed pickup time to avoid delays.

Chauffeur Conduct

Professionalism: Our chauffeurs are trained professionals committed to providing exceptional service.

Behavior: Clients and their guests must behave respectfully toward chauffeurs. Any form of abuse will result in service termination without a refund.

Chauffeur Conduct

Professionalism: Our chauffeurs are trained professionals committed to providing exceptional service.

Behavior: Clients and their guests must behave respectfully toward chauffeurs. Any form of abuse will result in service termination without a refund.

Liability

Allure Luxury Chauffeur is not responsible for delays, cancellations, or inconveniences caused by factors outside of its control, including but not limited to road closures, extreme weather, or accidents.
The company will not be liable for any loss, damage, or injury by the client or their guests during the hire period.

Liability

Allure Luxury Chauffeur is not responsible for delays, cancellations, or inconveniences caused by factors outside of its control, including but not limited to road closures, extreme weather, or accidents.
The company will not be liable for any loss, damage, or injury by the client or their guests during the hire period.

Refund Policy

Cancellation by Client:
- Cancellations made more than 30 days before the event may be eligible for a partial refund, minus the 30% deposit.
- Cancellations made less than 30 days before the event will not be eligible for any refund.

Cancellation by the Company: In the rare event of a company-initiated cancellation, a full refund will be provided, or alternative arrangements will be offered.

Refund Policy

Cancellation by Client:
- Cancellations made more than 30 days before the event may be eligible for a partial refund, minus the 30% deposit.
- Cancellations made less than 30 days before the event will not be eligible for any refund.

Cancellation by the Company: In the rare event of a company-initiated cancellation, a full refund will be provided, or alternative arrangements will be offered.

Vehicle Replacement

In the unlikely event of a vehicle breakdown or unavailability, Allure Luxury Chauffeurs reserves the right to provide a suitable replacement vehicle of equal or greater value.

Vehicle Replacement

In the unlikely event of a vehicle breakdown or unavailability, Allure Luxury Chauffeurs reserves the right to provide a suitable replacement vehicle of equal or greater value.